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Join us as we help you identify the key areas of business that need your attention in order for you to successfully build, grow & evolve your business and create the future you envisage.
You will learn:
• The importance of strategic thinking and the key components of good business planning for the growth of your business
• The 9 areas to focus on in order to build a successful business
• How to answer the questions “What Am I Selling?” and “What’s in it for my customers?”
• About the Customer Loyalty Ladder and how to calculate the lifetime value of your customers.
Presented by Janine Linklater – In addition to her small business experience, Janine holds a Diploma of Business Development and a Diploma of Business (Marketing).