Join us as we help you identify the key areas of business that need your attention in order for you to successfully build, grow & evolve your business and create the future you envisage.

You will learn:

• The importance of strategic thinking and the key components of good business planning for the growth of your business

• The 9 areas to focus on in order to build a successful business

• How to answer the questions “What Am I Selling?” and “What’s in it for my customers?”

• About the Customer Loyalty Ladder and how to calculate the lifetime value of your customers.

Presented by Janine Linklater – In addition to her small business experience, Janine holds a Diploma of Business Development and a Diploma of Business (Marketing).