Helping small businesses make the right staffing decisions- and deliver great customer service.
I work with businesses - especially B2C - so they make the right staffing choices and provide a GREAT Customer Service Experience.
An enthusiastic networker, I'm a firm believer in The Law of Reciprocity and a "Giving Back" philosophy. I enjoying meeting with and building a network of like-minded business people.
Customer Service training and education.
HR solutions for SME's - minimising risk and working towards a robust structure for employers and their employees.
Sales Training - with an emphasis on Emotional Intelligence and Customer Satisfaction
Effective communication and marketing advice for small/micro business and community organisations.