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Join Kathie for Week 3 of 3 as she shares over 25 years of experience working with and managing membership organisations. This 3 Week Masterclass is in a meeting style format. The Masterclass will focus on three important areas so you can grow an inclusive, robust and well established membership organisation.
Those areas being: 1) How to attract members, 2) How to build member capacity and 3) How to grow your membership organisation.
Kathie was the General Manager of the largest regional Chamber in NSW. During this time with my team she successfully grew the organisation into an award winning, progressive, innovative and forward-thinking member-focused organisation. Kathie assisted board members with the successful merger of the marketing and promotions arm of the cities CBD. In five years, member satisfaction grew from 65% to 86%, contributing to an environment that members described as friendly, proactive and welcoming. She lead a team of five highly engaged and motivated employees who ran over 80 membership events a year, engaged with over 420 members and successfully acted as the business development arm of the economic development department of Council. Kathie successfully collaborated with key stakeholders in the region always working in the best interests of members and the Chamber; to increase economic development and tourism in the region. During her time as General Manager her advice and support was sought after by members and key stakeholders.